State Farm® Insurance Agent Scott Frindell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juanita Miller
April 9, 2025
5
out of
5
rating by Juanita Miller
"Scott is always helpful and returns calls promptly. His staff is very friendly and professional. We have been with State Farm for years."
We responded:
"Thank you for your kind words, Juanita! My staff is the best! I am so happy that we get to take care of the insurance and financial services needs of great people like you. Always glad to help! "
Jim Devine
April 4, 2025
5
out of
5
rating by Jim Devine
"When I lived in Mesa I had my home and auto insurance with Scott. I now live in another state, still with State Farm. But I miss Scott's agency's customer service. they're prompt, will get back with you when they say they will. they are all very knowledgeable. I wish I could've kept him as my State Farm agent."
We responded:
"Jim, we are touched by your sentiments. Thank you so much for your kind words about our agency! We're thrilled to hear that you had such a positive experience with our customer service while living in Mesa. It's always our goal to provide prompt and knowledgeable assistance to our customers. While we understand how much you miss us, we're glad that you're still with State Farm. If there's anything we can do to assist you further, please don't hesitate to reach out!"
Marzio Isotti
March 25, 2025
5
out of
5
rating by Marzio Isotti
"Very friendly and responsive customer service."
We responded:
"Thank you so much for your review! We’re thrilled to hear that you have been having a positive experience with our team. We strive to provide friendly and responsive support to all our customers, and your feedback motivates us to keep up the great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate you and your support!"
David Brake
March 24, 2025
5
out of
5
rating by David Brake
"Scott and his staff epitomize customer care. I don’t need to contact them often, but when I do, they listen and respond with helpful information. I have been with State Farm since college and had several SF agents over the years in several states. Scott’s office is one of the best SF agencies I’ve experienced, and they have all been good, so the bar was already pretty high."
We responded:
"Thank you, David, for your kind words! We truly value wonderful customers like you. It's always a pleasure to assist with your insurance and financial services needs. Thank you for brightening our day! We greatly appreciate your business!"
Cindy Idell
March 16, 2025
5
out of
5
rating by Cindy Idell
"I have been going to Scott for over 20 years now. He is always so helpful and gives me a good explanation to any questions I have. Just had appointment a week ago, and he helped me out with something I needed done quickly. Really appreciate him!"
We responded:
"Thank you so much for your great review, Cindy! I truly appreciate long-time customers like yourself. Helping everyone we can with their insurance and financial services needs is why we exist!"
Debi Urkov
March 4, 2025
5
out of
5
rating by Debi Urkov
"Sarah was so helpful and found answers to my questions. She is an asset to your office. We need more people to be as pleasant and helpful as she was to us. She makes the world a wonderful place. Thank you Sarah .."
We responded:
"Thank you so much for your kind words, Debi! We love Sarah and how well she takes care of our customers. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Eric killion
January 20, 2025
5
out of
5
rating by Eric killion
"So communicative and helpful during the process of switching my home AND auto insurance!!!"
We responded:
"Eric, thank you for your kind words! I appreciate you taking the time to share your experience with switching your home and auto insurance to State Farm, and we are thrilled that you are so happy! I hope that our service continues to impress you."
Chris Massey
January 20, 2025
5
out of
5
rating by Chris Massey
"Great agency."
We responded:
"Chris, Thank you! You've been a real treat to work with on your home and cars, and I am honored that you referred your son to us for his auto insurance as well. It's truly the biggest compliment we could receive. It’s customers like you who make our work so rewarding and hope to continue protecting your whole family, well into the future."
Armànd Caruso
January 6, 2025
5
out of
5
rating by Armànd Caruso
"I am 70 years old and I have owned a State Farm Whole Life policy of only 20 thousand dollars since I was 19. My agent at that time set up to pay my premiums monthly. $20.00 a month so I could always pay it. Over the years I questioned if I should keep such a small policy or cash it out. I never did. I have kept paying the premiums and the death benefit on that policy - a Whole Life Policy - is now $46 thousand and growing. We just recently met with Scott to review our all of our State Farm policies. He looked into each one and found ways to make changes to our home, auto, and life policies to fit our needs at this time in our retirement and saved us some money too. He took his time with us, and is very patient with old people like us. He never once seemed like he needed to be somewhere else. We started to apologize for taking so much of his time that afternoon but he waved us off. "this is what I do" he said. Scott is like that. A professional, and long time State Farm Agent who looks out for your interest and just happens to be a nice guy too. Don't we need more of that?"
We responded:
"Thank you so much for your kind words, Armand! I am happy that I was able to help tailor your auto, home, rental and life insurance to your current situation. I appreciate your business very much! Happy New Year! If there is anything else we can do for your insurance and financial needs, just let us know!"
Jennifer Pitterle
November 20, 2024
5
out of
5
rating by Jennifer Pitterle
"Rosalie and Scott are always there when I need them. I ask a lot of questions and I never feel like they are aggravated. They respond at the most unexpected times and help me make decisions that sometimes do not benefit them. They are honest and kind. I have been with State Farm since 1978 and they are the best agents ever!"
We responded:
"Thank you, Jennifer, for your very sweet comments. Our Agency's goal is to treat our customers like family. We appreciate you and hope you and your family have a wonderful Thanksgiving!"
Amanda Sing
July 2, 2024
5
out of
5
rating by Amanda Sing
"Aaron Burden was awesome! He was able to find me a deal that works out for me. He was very informative and educated me on the pros and cons of certain aspects! Aaron also took what I had to say into account and would not try to oversell me like other agencies. Highly recommend!!"
We responded:
"Thank you for taking the time to leave us a review, Amanda. We really appreciate your business and your kind words! I am so glad that my team member Aaron took such good care of you and your car insurance needs! Have a great Independence Day weekend!"
Dixie Pierpont
April 19, 2024
5
out of
5
rating by Dixie Pierpont
"Great experience with switching over to State Farm insurance. Courteous and a better fit for my wallet."
We responded:
"Hi Dixie. Thank you so much for your great review! Welcome to the office and we hope to get to know you better soon. Glad we could provide you with exceptional service and a better value for your auto insurance. Scott"
Patrick Binns
April 3, 2024
5
out of
5
rating by Patrick Binns
"Matt was very responsive to my car insurance request."
We responded:
"Hey Patrick, we are happy that you had a great experience with us and Matt was able to help you with your auto insurance needs! Thank you for the kind review. Have a great summer--Scott"
Nicolette Faultner
March 22, 2024
5
out of
5
rating by Nicolette Faultner
"Aaron has been helping us manage our insurance needs for years and it’s always pleasant to work with him."
We responded:
"Thank you Nicolette for your kind words. Aaron is a very valuable asset to our Agency. We really appreciate quality customers like you!"
Janice Stallard
March 22, 2024
5
out of
5
rating by Janice Stallard
"Rosalie expeditiously handled writing my new homeowner policy in a very short period of time. I was pleased with her good service."
We responded:
"Thank you so much for taking the time to leave a review Janice. It was my pleasure assisting you!"
Josephine Vincze
February 18, 2024
5
out of
5
rating by Josephine Vincze
"I highly recommend Aaron Burden for his excellent customer service in quoting my auto and home insurance needs."
We responded:
"Josephine, Thank you for leaving us a review on Google. We truly appreciate your feedback. I'm delighted to hear that you had such a positive experience with Aaron. He is an invaluable member of our team and goes above and beyond to assist our clients with their auto and home insurance needs. Thank you for choosing our agency, and we look forward to serving you in the future. Best regards, Scott Frindell"
Paula Schrader
January 12, 2024
5
out of
5
rating by Paula Schrader
"We were looking for an insurance company that could provide great rates and service! Kamerin was so helpful in answering all our questions and making sure were getting what we needed. She went above and beyond anyone that we have worked with in the past. I would highly recommend State Farm."
We responded:
"Thank you so much for your glowing review, Paula! We really appreciate you taking the time to leave one. Kamerin is a real asset to my Agency and I am happy that you were well taken care of. Scott Frindell Your recommendation means a lot to us, and we truly appreciate your trust in State Farm. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
barbara pasch
November 22, 2023
5
out of
5
rating by barbara pasch
"The 2 people I met at this State Farm office may have been young BUT THEY ARE THE MOST COURTEOUS,KIND AND HELPFUL CAR INSURANCE COMPANY I HAVE HAD TO DEAL WITH SINCE MOVING TO ARIZONA!! Their rates are higher then I planned to pay but will go down as they see my driving record is impeccable."
We responded:
"Thank you so much for taking the time to leave us such a great review! We really enjoy getting to know our customers. I am so glad we were able to help you with your Auto insurance needs. We appreciate you!"
Nannette Sanger
November 14, 2023
5
out of
5
rating by Nannette Sanger
"Rosalie Scott has been amazing to work with! She helped us insure our house and our Mother's house in Mesa, and recently our cars and our Mother's cars. She is very knowledgeable and professional. Super, super quick response time, which I appreciate! She definitely gets things done in a most timely manner. Thanks Rosalie!!"
We responded:
"Thank you so much for the kind words, Nannette! Rosalie is a true asset to my agency, and I am so happy she was able to help you with your Home and Auto insurance. I really appreciate customers like you and thank you so much for referring your sister to us! Welcome to our State Farm family!"
Edward K
October 30, 2023
5
out of
5
rating by Edward K
"I give Scott Friendell 5 stars because I trust him and the advice he gives me. I just got another car and he was able to give me the coverage I wanted on the car. I am glad Scott Frindell is my agent."
We responded:
"Thank you so much for your review, Ed. I truly appreciate long-time customers like yourself. We try our best to help everyone we can with their car insurance and other insurance and financial needs."
T
October 25, 2023
5
out of
5
rating by T
"I've been using Scott Frindell State Farm for years. They're always very helpful and give me a good rate on my car and house insurance."
We responded:
"Thank you so much for the kind words! We appreciate great customers like you. We strive to give people the best rates and best service possible for their car and house insurance. Have a wonderful day! "
Sheila Trainer
September 22, 2023
4
out of
5
rating by Sheila Trainer
"He helped me lower my car premiums, can't complain about that!"
We responded:
"Thank you so much for your nice review. Matt is always trying to help our customers get the best deal for their money on their car insurance! We appreciate you!"
Alicia Castro
September 22, 2023
5
out of
5
rating by Alicia Castro
"Rosalie is amazing! She’s informative and friendly. She gave me a great quote for life insurance in just minutes. The entire office is great! Always a positive attitude from the staff, they’re very helpful. My rates are low compared to other quotes! I started with Scott’s office them in 2011 and I’m glad we found them!"
We responded:
"Thank you for your very kind review. We love to get feedback from our customers! Rosalie does a fantastic job helping people with their life insurance needs. We really appreciate good long time customers like you!"
DLH56 Holm
July 1, 2023
5
out of
5
rating by DLH56 Holm
"I've been with State Farm for a while now. I was looking for a new agent and Scott Frindell was nearby so I contacted him. He made the transition go smoothly. I didn't have to follow up as I have done in the past. He also goes above and beyond. For instance, I filed a claim for my kitchen floor. He looked over the pictures and gave me his opinion. I asked him if he would share his opinion with the claim manager and he agreed to do that. That's not his job, but he cared enough to do that. You could tell he wanted to do whatever he could to help. People like Scott are rare. So I have found my forever agent. Thank you Scott for not only being a great agent, but a good person. I appreciate you."
We responded:
"Thank you so much for your glowing review! You are too sweet and I appreciate you as well. Homeowners insurance can be tricky but we are always here to help."
Del Sperling
June 12, 2023
5
out of
5
rating by Del Sperling
"The phone call with Kamerin was pleasant and helpful. She knew and shared the steps I needed to take and promptly sent email if I needed to go that route. Wished all business phone calls could end like this. DS"
We responded:
"Thank you Del for the thoughtful review. We appreciate great policyholders like you and love to help people with all of their insurance needs."