State Farm® Insurance Agent Scott Frindell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Northrop
September 9, 2025
5
out of
5
rating by Sara Northrop
"This office has exceptional service! Scott and his team consistently offer information, but were there to help when I needed it most."
We responded:
"Thank you so much for your kind words, Sara! We're thrilled to hear that we were able to provide the support you needed. We're always willing to go above and beyond to help whenever you need us!"
Joe Durso
September 8, 2025
5
out of
5
rating by Joe Durso
"I've been a customer of Scott Frindell's office for as long as I can remember. Everyone in the office is knowledgeable and courteous. Sondra Schmidt was very helpful with my recent claim. See took most of my calls and provided me with all requested documents in a timely manor. Thanks again Sondra for all your help. Joe"
We responded:
"Thank you so much for your kind words, Joe! We're thrilled to hear that you've had a positive experience with our office over the years. I'll be sure to pass along your compliments to Sondra Schmidt—she'll be happy to know her assistance made a difference. We truly appreciate your continued trust and look forward to serving you in the future!"
Kevin Graham
September 3, 2025
5
out of
5
rating by Kevin Graham
"We want to thank Rosalee Scott for all of her help, time and patience. Rosalee was knowledgeable in directing us through our recent home and auto changes. We transfered our insurance coverage from Progressive where we were told we were getting the best coverage and where we were supposedto be such a loyal customer. ...NOT! All this time we were over paying a tremendous amount of money. With the money that we saved we were able to pay for umbrella coverage which we never knew was a insurance coverage that we needed till we talked to Rosalee. We especially appreciate her care and genuine concern in helping us make our transfer to State Farm insurance so smoothly. Rosalee talked to us just like we were great friends. We couldn't have asked for a better insurance agent representative. Everyone who answered the phones at Scott Frindell agency answered the phone with such professionalism and genuine concern and with the same care that we received from Rosalee. Thank you again Rosalee and the insurance team at Scott Frindell State Farm agency! Best Regards!"
We responded:
"Dear Kevin, Thank you so much for your thoughtful and detailed review! We are thrilled to hear about your positive experience with Rosalie Scott and the entire team at the Scott Frindell State Farm agency. Rosalie takes great pride in providing knowledgeable, patient, and caring service, and it’s wonderful to know that she helped you save money and find the right coverage, including the umbrella policy you didn’t even know you needed. We truly appreciate your kind words about our professionalism and genuine concern. It’s our goal to treat every customer like a valued friend, and your feedback lets us know we’re on the right track. Thank you again for choosing us for your insurance needs. We look forward to continuing to serve you and your family! Best regards, Scott Frindell & my State Farm Agency Team"
John Payne
August 24, 2025
5
out of
5
rating by John Payne
"We transferred our State Farm service to Scott Frindell after our agent retired, and it turns out to have been a great choice. The first agency that we were moved to by default was very unprofessional. We had the misfortune of having a car accident at the exact same time, and the staff at that office was not helpful. We made the decision to switch to Scott’s office, and they made what could have been a very stressful process much more simple. Everyone that we have worked with has been extremely knowledgeable and friendly, so we highly recommend getting your State Farm service through Scott’s office!"
We responded:
"Thank you for your very kind review, John! It is very important to us that we provide remarkable service to our customers. Let us know if you need any more help in the future."
Jessie Traylor
August 8, 2025
5
out of
5
rating by Jessie Traylor
"Rosalie is a pleasure to work with. Prices for home, auto and motorcycle coverage were the lowest I could find. I would recommend Rosalie to everyone."
We responded:
"Thank you, Jessie, for your kind words about Rosalie! At State Farm, we strive to provide competitive rates for home, auto, and motorcycle insurance. We're always here to assist you whenever you need us!"
Edward K
July 21, 2025
5
out of
5
rating by Edward K
"Besides Scott Frindell, Sarah Carter and all the agents with Scott also has helped me get the right information I needed to make the right decision . All are 5 stars !!!"
We responded:
"Thank you so much for your great review, Ed! I truly appreciate long-time customers like yourself. We try our best to help everyone we can with their car insurance and other insurance and financial needs."
J Hardy
July 9, 2025
5
out of
5
rating by J Hardy
"Very patient and kind.went above and beyond to take care of my issues!"
We responded:
"Thank you so much for taking the time to leave us a great review. We're thrilled to hear that our team was patient and went above and beyond to assist you. Your satisfaction is our top priority, and we're here whenever you need us!"
Judy Shope
June 24, 2025
5
out of
5
rating by Judy Shope
"I wholly recommend Scott Frindell State Farm Insurance. Our agent, Rosalie Scott, is excellent. Whatever we need is handled quickly and efficiently. We switched from Travelers Insurance to State Farm about 5 years ago and have been very happy with the agency."
We responded:
"Thank you so much for your wonderful review, Judy! We're thrilled to hear that you’ve had such a positive experience with Rosalie and our agency. It's great to know that the Frindell insurance agency team has been able to meet your needs quickly and efficiently. We appreciate your trust in us since you switched from Travelers Insurance, and we're delighted to have you as part of the State Farm family! If you ever need anything in the future, don’t hesitate to reach out."
Tom Pearson
June 22, 2025
5
out of
5
rating by Tom Pearson
"To everyone concerned dealing with bringing me on board with State Farm, I salute you all. Katerina was a complete treat to deal with. Very professional and accomplished. People like Kamerin make dealing with you all a treasure. Thank you!"
We responded:
"Thank you for your kind words, Tom, and welcome to State Farm and my agency! Kamerin is dedicated to helping individuals navigate the complexities of insurance, making your life easier. Please let us know if you need any help in the future. We're happy to help!"
patrick ahearn
June 20, 2025
5
out of
5
rating by patrick ahearn
"I have used Frindels products before and have always had a pleasant experience. We recently wanted to leave GEICO because of their rate increases and I returned to Scotts office after speaking with multiple agents from multiple companies and came to the conclusion that Kamerin was the best choice. We had our policy prep in the comfortable office and Kamerin was so comfortable I felt like she was a friend. Knowledgeable, kind and gracious and she saved my wife Darlene and I $2,500 / yr when we added savings from three vehicles and our homeowners ! Thank you Scott and Kamerin !!!"
We responded:
"Thank you for sharing your experience, Patrick! We're thrilled to welcome you back to State Farm! It's great to hear that you were pleased with the service at our office. Kamerin is truly a valuable member of our team and just celebrated her fourth anniversary with us! If you have any questions or need assistance, please don’t hesitate to reach out—we're here to help!"
Kenneth Xiong
May 23, 2025
5
out of
5
rating by Kenneth Xiong
"Rosalie was super helpful! She really cared about my preferences and was informative."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Rosalie provided you with such attentive and informative service. We take pride in understanding our customers' preferences and ensuring they have the best experience possible. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to talking to you again! "
John Beckwith
May 14, 2025
5
out of
5
rating by John Beckwith
"Rosalie was extremely pleasant to work with. She is extremely knowledgeable and explained all of my options in detail. She is also very prompt and courteous."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Rosalie is definitely a treasure. If there is anything else we can do to help, please let us know! "
Jeremy Polster
May 9, 2025
5
out of
5
rating by Jeremy Polster
"Scott and team (Rosalie) are amazing. I needed help with my mother's policy, I had 3 different vendors for my home, auto, and umbrella, I have kids sharing my cars (at the moment), I was working with a broker who said that I was on the best policies for my situation (I was actually way over covered in some areas, and very under covered in others)....and then I called Scott. His team was able to give me better coverage across the board, all consolidated, for thousands less than what I was paying before. This is a competent, professional, and responsive team that really cares about their customers. I would recommend Scott and his team to anyone looking and/or not looking but just curious what he can do. Thanks to Scott and his team for all the help and support."
We responded:
"Thank you for taking the time to review our State Farm office, Jeremy! We're delighted to hear that you had a great experience with us; your satisfaction is our highest priority! We look forward to continuing to assist you with your car, home, and Liability Umbrella insurance needs. We truly appreciate you!"
Juanita Miller
April 9, 2025
5
out of
5
rating by Juanita Miller
"Scott is always helpful and returns calls promptly. His staff is very friendly and professional. We have been with State Farm for years."
We responded:
"Thank you for your kind words, Juanita! My staff is the best! I am so happy that we get to take care of the insurance and financial services needs of great people like you. Always glad to help! "
Jim Devine
April 4, 2025
5
out of
5
rating by Jim Devine
"When I lived in Mesa I had my home and auto insurance with Scott. I now live in another state, still with State Farm. But I miss Scott's agency's customer service. they're prompt, will get back with you when they say they will. they are all very knowledgeable. I wish I could've kept him as my State Farm agent."
We responded:
"Jim, we are touched by your sentiments. Thank you so much for your kind words about our agency! We're thrilled to hear that you had such a positive experience with our customer service while living in Mesa. It's always our goal to provide prompt and knowledgeable assistance to our customers. While we understand how much you miss us, we're glad that you're still with State Farm. If there's anything we can do to assist you further, please don't hesitate to reach out!"
Marzio Isotti
March 25, 2025
5
out of
5
rating by Marzio Isotti
"Very friendly and responsive customer service."
We responded:
"Thank you so much for your review! We’re thrilled to hear that you have been having a positive experience with our team. We strive to provide friendly and responsive support to all our customers, and your feedback motivates us to keep up the great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate you and your support!"
David Brake
March 24, 2025
5
out of
5
rating by David Brake
"Scott and his staff epitomize customer care. I don’t need to contact them often, but when I do, they listen and respond with helpful information. I have been with State Farm since college and had several SF agents over the years in several states. Scott’s office is one of the best SF agencies I’ve experienced, and they have all been good, so the bar was already pretty high."
We responded:
"Thank you, David, for your kind words! We truly value wonderful customers like you. It's always a pleasure to assist with your insurance and financial services needs. Thank you for brightening our day! We greatly appreciate your business!"
Cindy Idell
March 16, 2025
5
out of
5
rating by Cindy Idell
"I have been going to Scott for over 20 years now. He is always so helpful and gives me a good explanation to any questions I have. Just had appointment a week ago, and he helped me out with something I needed done quickly. Really appreciate him!"
We responded:
"Thank you so much for your great review, Cindy! I truly appreciate long-time customers like yourself. Helping everyone we can with their insurance and financial services needs is why we exist!"
Debi Urkov
March 4, 2025
5
out of
5
rating by Debi Urkov
"Sarah was so helpful and found answers to my questions. She is an asset to your office. We need more people to be as pleasant and helpful as she was to us. She makes the world a wonderful place. Thank you Sarah .."
We responded:
"Thank you so much for your kind words, Debi! We love Sarah and how well she takes care of our customers. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Eric killion
January 20, 2025
5
out of
5
rating by Eric killion
"So communicative and helpful during the process of switching my home AND auto insurance!!!"
We responded:
"Eric, thank you for your kind words! I appreciate you taking the time to share your experience with switching your home and auto insurance to State Farm, and we are thrilled that you are so happy! I hope that our service continues to impress you."
Chris Massey
January 20, 2025
5
out of
5
rating by Chris Massey
"Great agency."
We responded:
"Chris, Thank you! You've been a real treat to work with on your home and cars, and I am honored that you referred your son to us for his auto insurance as well. It's truly the biggest compliment we could receive. It’s customers like you who make our work so rewarding and hope to continue protecting your whole family, well into the future."
Armànd Caruso
January 6, 2025
5
out of
5
rating by Armànd Caruso
"I am 70 years old and I have owned a State Farm Whole Life policy of only 20 thousand dollars since I was 19. My agent at that time set up to pay my premiums monthly. $20.00 a month so I could always pay it. Over the years I questioned if I should keep such a small policy or cash it out. I never did. I have kept paying the premiums and the death benefit on that policy - a Whole Life Policy - is now $46 thousand and growing. We just recently met with Scott to review our all of our State Farm policies. He looked into each one and found ways to make changes to our home, auto, and life policies to fit our needs at this time in our retirement and saved us some money too. He took his time with us, and is very patient with old people like us. He never once seemed like he needed to be somewhere else. We started to apologize for taking so much of his time that afternoon but he waved us off. "this is what I do" he said. Scott is like that. A professional, and long time State Farm Agent who looks out for your interest and just happens to be a nice guy too. Don't we need more of that?"
We responded:
"Thank you so much for your kind words, Armand! I am happy that I was able to help tailor your auto, home, rental and life insurance to your current situation. I appreciate your business very much! Happy New Year! If there is anything else we can do for your insurance and financial needs, just let us know!"
Jennifer Pitterle
November 20, 2024
5
out of
5
rating by Jennifer Pitterle
"Rosalie and Scott are always there when I need them. I ask a lot of questions and I never feel like they are aggravated. They respond at the most unexpected times and help me make decisions that sometimes do not benefit them. They are honest and kind. I have been with State Farm since 1978 and they are the best agents ever!"
We responded:
"Thank you, Jennifer, for your very sweet comments. Our Agency's goal is to treat our customers like family. We appreciate you and hope you and your family have a wonderful Thanksgiving!"
Amanda Sing
July 2, 2024
5
out of
5
rating by Amanda Sing
"Aaron Burden was awesome! He was able to find me a deal that works out for me. He was very informative and educated me on the pros and cons of certain aspects! Aaron also took what I had to say into account and would not try to oversell me like other agencies. Highly recommend!!"
We responded:
"Thank you for taking the time to leave us a review, Amanda. We really appreciate your business and your kind words! I am so glad that my team member Aaron took such good care of you and your car insurance needs! Have a great Independence Day weekend!"
Dixie Pierpont
April 19, 2024
5
out of
5
rating by Dixie Pierpont
"Great experience with switching over to State Farm insurance. Courteous and a better fit for my wallet."
We responded:
"Hi Dixie. Thank you so much for your great review! Welcome to the office and we hope to get to know you better soon. Glad we could provide you with exceptional service and a better value for your auto insurance. Scott"